Account Specialist

About Us: Eckel & Vaughan is a full-service strategic communications agency based in Raleigh, NC. We’re not a traditional ad agency. We’re a conversation agency. We get people talking to each other about our clients. Online. On the phone. In the media. And in the halls and chambers of government. We’re not a vendor or a supplier. We’re a partner. A collaborator. It’s our job to help businesses and organizations find their voice and say something important and relevant – to influence public opinion or buying behaviors. We do it by listening intently, building relationships, and then making the right connections with the right people to get the job done. Eckel & Vaughan was named one of the Best Places to Work by the Triangle Business Journal in 2020.

Our Services:

  • Brand Management
  • Issue Advocacy
  • Reputation Management
  • Crisis Communications

Responsibilities of the Account Specialist:

  • Study and internalize the overall communications strategy for each client to inform account management and decision-making.
  • Contribute to the development of a strategy that will help achieve each client’s communications and business goals.
  • Maintain and strengthen existing client relationships through regular (monthly) client reporting using quantifiable success metrics.
  • Demonstrate leadership through troubleshooting, effective team and resource management, and articulate presentation of ideas.
  • Develop original, thoughtful content for social media platforms and client blogs.
  • Design, launch, monitor, and optimize social media advertising campaigns.
  • Research, write, and distribute media materials.
  • Report regularly to clients on progress relative to online traffic, key events, and special campaigns.
  • Strengthen and expand your skill set through professional development, online learning, and networking opportunities.
  • Thoughtfully conduct informal primary and secondary research and create actionable insights from results.
  • Support the activities of the agency through writing, event planning, and more.
  • Contribute regular posts to the Eckel & Vaughan blog.


  • Bachelor’s degree (B.A. or B.S.) in marketing, communications, public relations, advertising, journalism, English, or a related field.
  • 0-3 years of experience in strategic communications and/or in marketing.
  • Strong writing and communication skills.
  • Self-starter with passion for communications and social media.
  • Ability to work effectively as part of both large and small teams.
  • Advanced knowledge of the capabilities of social media platforms including Facebook, Twitter, LinkedIn, YouTube, and blogging channels.
  • Familiarity with Sprout Social or similar social media management systems, as well as the WordPress content management system, is preferred.
  • Proficiency in the Macintosh OS as well as Microsoft Word, Excel, and PowerPoint.
  • Familiarity with Google Analytics, Google AdWords, Meltwater, and the advertising platforms on Facebook, LinkedIn, and Twitter.

Hours & Location:

  • Eckel & Vaughan is a fully-hybrid work environment. We encourage all employees to find the balance that works for them between remote and in-person.
  • The E&V office is located at 421 North Harrington Street, Suite 520, Raleigh, NC 27603.
  • Monday – Friday, 8:30 AM – 5:30 PM.
  • If necessary, the employee may be asked to work longer hours or on weekends.
  • We enjoy Summer ½ day Fridays
  • E&V is closed between Christmas Eve and New Year’s Day every year.


  • Competitive salary and benefits package based upon experience and qualifications.
  • Performance-based annual bonus structure.
  • Excellent medical, dental, and vision coverage.
  • Retirement savings plan (401(k)) with employer matching.
  • Reimbursement for cell phone usage.

To Apply:

  • Email the following to:
  • Résumé and cover letter
  • Contact information for two references
  • Two writing samples

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