Account Supervisor

About Us: Eckel & Vaughan is a full-service strategic communications agency based in Raleigh, NC. We’re not a traditional ad agency. We’re a conversation agency. We get people talking to each other about our clients. Online. On the phone. In the media. And in the halls and chambers of government. We’re not a vendor or a supplier. We’re a partner. A collaborator. It’s our job to help businesses and organizations find their voice and say something important and relevant – to influence public opinion or buying behaviors. We do it by listening intently, building relationships, and then making the right connections with the right people to get the job done. Eckel & Vaughan was named one of the Best Places to Work by the Triangle Business Journal in 2020.

Our Services:

  • Brand Management
  • Issue Advocacy
  • Reputation Management
  • Crisis Communications

Responsibilities of Account Supervisor:

  • Serve as account lead for multiple clients and/or specialize in a specific practice area (e.g. public relations, public affairs, etc.)
  • Lead teams in the development of strategic communications plans – from research and strategy to budget and metrics.
  • Lead the implementation of integrated communications strategies for clients, including advertising, digital media, public relations, public affairs, and marketing.
  • Identify metrics for each client scope of work, develop reporting plan and schedules with clients, and manage ongoing report delivery.
  • Develop and manage client budgets, billing, and deliverables.
  • Maintain and strengthen existing client relationships.
  • Demonstrate leadership through troubleshooting, effective team and resource management, and articulate presentation of ideas.
  • Serve as an editor for written deliverables (news releases, social media content, etc.) produced by Account Specialists, Account Managers, and Senior Account Managers.
  • Strengthen and expand skill set through professional development and online learning.
  • Represent agency through active involvement in professional/business organizations and/or community service organizations, preferably through committee or board leadership.
  • Support Eckel & Vaughan’s business development team by identifying new leads, provide analysis of potential clients and industries, periodically contribute to proposal development and serve on pitch teams.
  • Contribute regularly to the Eckel & Vaughan blog.
  • May supervise 1-2 Account Managers and/or Account Specialists.
  • Report to the Director of Client Services or Director of Strategic Communications.

Qualifications:

  • Bachelor’s Degree (B.A. or B.S.) in Marketing, Communications, Public Relations, Public Affairs, Advertising, Journalism, English, or a related field.
  • 8+ years of advertising, public relations, media buying and/or marketing experience, including experience with direct account leadership.
  • Experience in developing strategic communication plans, including team coordination, creative and tactical execution, measurement and budget management.
  • Experience in leading account teams or extensive experience in a practice area (e.g. public relations, public affairs, etc.)
  • Experience writing talking points, statements, and media relations materials, is preferred.
  • Experience with supervising employees.
  • Strong writing and communication skills.
  • Proficiency in research and media outreach.
  • Superior presentation and relationship management skills.
  • Self-starter with passion for integrated communications.
  • Ability to work effectively as part of both large and small teams.
  • Advanced knowledge of the capabilities of social media platforms including Facebook, Twitter, LinkedIn, YouTube, and blogging channels.
  • Proficiency in the Macintosh OS as well as Microsoft Word, Excel, and PowerPoint.
  • Familiarity with Google Analytics, Google AdWords, Meltwater, and the advertising platforms on Facebook, LinkedIn, and Twitter.

Hours & Location:

  • Eckel & Vaughan is a fully-hybrid work environment. We encourage all employees to find the balance that works for them between remote and in-person.
  • The E&V office is located at 706 Hillsborough Street, Suite 102, Raleigh, NC.
  • Monday – Friday, 8:30 AM – 5:30 PM.
  • If necessary, the employee may be asked to work longer hours or on weekends.
  • We enjoy Summer ½ day Fridays
  • E&V is closed between Christmas Eve and New Year’s Day every year.

Compensation:

  • Competitive salary and benefits package based upon experience and qualifications.
  • Performance-based annual bonus structure.
  • Excellent medical, dental, and vision coverage.
  • Retirement savings plan (401(k)) with employer matching.
  • Reimbursement for cell phone usage.

To Apply:

Fill out my online form.