Eckel & Vaughan
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Account Supervisor

We are always looking for new talent but we are not hiring for this position right now.  If you are interested in an informational interview, please contact us at AccountSpecialist@EandVGroup.com. 

About Us: Eckel & Vaughan is a full-service strategic communications agency based in Raleigh, NC. We’re not a traditional ad agency. We’re a conversation agency. We get people talking to each other about our clients. Online. On the phone. In the media. And in the halls and chambers of government. We’re not a vendor or a supplier. We’re a partner. A collaborator. It’s our job to help businesses and organizations find their voice and say something important and relevant – to influence public opinion or buying behaviors. We do it by listening intently, building relationships, and then making the right connections with the right people to get the job done. Eckel & Vaughan was named one of the Best Places to Work by the Triangle Business Journal in 2020.

Our Services:

  • Brand Management
  • Issue Advocacy
  • Reputation Management
  • Crisis Communications

Responsibilities of Account Supervisor:

  • Serve as account lead for multiple clients and/or specialize in a specific practice area (e.g. public relations, public affairs, etc.)
  • Lead teams in the development of strategic communications plans – from research and strategy to budget and metrics.
  • Lead the implementation of integrated communications strategies for clients, including advertising, digital media, public relations, public affairs, and marketing.
  • Identify metrics for each client scope of work, develop reporting plan and schedules with clients, and manage ongoing report delivery.
  • Develop and manage client budgets, billing, and deliverables.
  • Maintain and strengthen existing client relationships.
  • Demonstrate leadership through troubleshooting, effective team and resource management, and articulate presentation of ideas.
  • Serve as an editor for written deliverables (news releases, social media content, etc.) produced by Account Specialists, Account Managers, and Senior Account Managers.
  • Strengthen and expand skill set through professional development and online learning.
  • Represent agency through active involvement in professional/business organizations and/or community service organizations, preferably through committee or board leadership.
  • Support Eckel & Vaughan’s business development team by identifying new leads, provide analysis of potential clients and industries, periodically contribute to proposal development and serve on pitch teams.
  • Contribute regularly to the Eckel & Vaughan blog.
  • May supervise 1-2 Account Managers and/or Account Specialists.
  • Report to the Director of Client Services or Director of Strategic Communications.

Qualifications:

  • Bachelor’s Degree (B.A. or B.S.) in Marketing, Communications, Public Relations, Public Affairs, Advertising, Journalism, English, or a related field.
  • 8+ years of advertising, public relations, media buying and/or marketing experience, including experience with direct account leadership.
  • Experience in developing strategic communication plans, including team coordination, creative and tactical execution, measurement and budget management.
  • Experience in leading account teams or extensive experience in a practice area (e.g. public relations, public affairs, etc.)
  • Experience writing talking points, statements, and media relations materials, is preferred.
  • Experience with supervising employees.
  • Strong writing and communication skills.
  • Proficiency in research and media outreach.
  • Superior presentation and relationship management skills.
  • Self-starter with passion for integrated communications.
  • Ability to work effectively as part of both large and small teams.
  • Advanced knowledge of the capabilities of social media platforms including Facebook, Twitter, LinkedIn, YouTube, and blogging channels.
  • Proficiency in the Macintosh OS as well as Microsoft Word, Excel, and PowerPoint.
  • Familiarity with Google Analytics, Google AdWords, Meltwater, and the advertising platforms on Facebook, LinkedIn, and Twitter.

Hours & Location:

  • Eckel & Vaughan is a fully-hybrid work environment. We encourage all employees to find the balance that works for them between remote and in-person.
  • The E&V office is located at 706 Hillsborough Street, Suite 102, Raleigh, NC.
  • Monday – Friday, 8:30 AM – 5:30 PM.
  • If necessary, the employee may be asked to work longer hours or on weekends.
  • We enjoy Summer ½ day Fridays
  • E&V is closed between Christmas Eve and New Year’s Day every year.

Compensation:

  • Competitive salary and benefits package based upon experience and qualifications.
  • Performance-based annual bonus structure.
  • Excellent medical, dental, and vision coverage.
  • Retirement savings plan (401(k)) with employer matching.
  • Reimbursement for cell phone usage.

To Apply:

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