Eckel & Vaughan
/ Job Opportunities / Account Supervisor

Account Supervisor 

About Us: E&V is a full-service strategic communications agency based in Raleigh, NC. We’re not a traditional ad agency. We’re a conversation agency. We get people talking to each other about our clients. Online. On the phone. In the media. And in the halls and chambers of government. We’re not a vendor or a supplier. We’re a partner. A collaborator. It’s our job to help businesses and organizations find their voice and say something important and relevant – to influence public opinion or buying behaviors. We do it by listening intently, building relationships, and then making the right connections with the right people to get the job done.

Our Services:

  • Brand Management
  • Issue Advocacy
  • Reputation Management
  • Crisis Communications

Responsibilities of Account Supervisor:

  • Serve as account lead for multiple clients and/or specialize in a specific practice area (e.g. public relations, public affairs, etc.)
  • Lead teams in the development of strategic communications plans – from research and strategy to budget and metrics.
  • Oversee the implementation of integrated communications strategies for clients, including advertising, digital media, public relations, public affairs, and marketing.
  • Identify metrics for each client scope of work, develop reporting plan and schedules with clients, and manage ongoing report delivery.
  • Develop and manage client budgets, billing, and deliverables.
  • Maintain and strengthen existing client relationships.
  • Demonstrate leadership through troubleshooting, effective team and resource management, and articulate presentation of ideas.
  • Strengthen and expand skill set through professional development and online learning.
  • Represent agency through active involvement in professional/business organizations and/or community service organizations, preferably through committee or board leadership.
  • May supervise 1-2 Account Managers and/or Account Specialists, serving as coach, mentor and advocate for career development.

At E&V, we seek individuals who demonstrate the important qualities of drive, discipline, mastery, excellence, and leadership and seek opportunities to improve those qualities in how they perform professionally and personally throughout their career.

  • Mastery:
    • Develops and manages process and timeline for communications plan creation
  • Drive:
    • Initiates renewal kickoff/organic growth conversations with BD team
  • Leadership:
    • Coordinates resources and personnel
    • Leads implementation of communications strategy, with guidance from account lead
    • Serves as primary point of contact for client
    • Effectively manages up and across team
  • Discipline:
    • Contributes to development and management of client budgets, including estimating, tasking out time, and managing billing
  • Excellence:
    • Anticipates and prepares for client questions
    • Demonstrates leadership through troubleshooting and articulate presentation of ideas
    • Identifies insights and ensures reports align with strategic goals

Qualifications:

  • Bachelor’s Degree (B.A. or B.S.) in Marketing, Communications, Public Relations, Public Affairs, Advertising, Journalism, English, or a related field.
  • No less than 8 years of advertising, public relations, media buying and/or marketing experience, including experience with direct account leadership.
  • Experience in developing strategic communication plans, including team coordination, creative and tactical execution, measurement and budget management.
  • Experience in leading account teams or extensive experience in a practice area (e.g. public relations, public affairs, etc.)
  • Experience writing talking points, statements, and media relations materials, is preferred.
  • Experience with supervising employees.
  • Strong writing and communication skills.
  • Proficiency in research and media outreach.
  • Superior presentation and relationship management skills.
  • Self-starter with passion for integrated communications.
  • Ability to work effectively as part of both large and small teams.
  • Advanced knowledge of the capabilities of social media platforms.
  • Proficiency in the Macintosh OS as well as Microsoft 365 Platform.

Hours & Location:

  • Eckel & Vaughan is a fully-hybrid work environment. We encourage all employees to find the balance that works for them between remote and in-person.
  • The E&V office is located at 421 North Harrington Street, Suite 520, Raleigh, NC 27603.
  • Monday – Friday, 8:30 AM – 5:30 PM.
  • If necessary, the employee may be asked to work longer hours or on weekends.
  • We enjoy Summer ½ day Fridays
  • E&V is closed between Christmas Eve and New Year’s Day every year.

Compensation:

  • Competitive salary and benefits package based upon experience and qualifications.
  • Performance-based annual bonus structure.
  • Excellent medical, dental, and vision coverage.
  • Retirement savings plan (401(k)) with employer matching.
  • Reimbursement for cell phone usage.

To Apply:

  • Email the following to: careers@eandvgroup.com
  • Résumé and cover letter
  • Contact information for two references
  • Two writing samples
Fill out my online form.

Let's get started